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réinitialiser galaxy ace GT-S5839i


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Bonsoir

Je n'arrive pas réinitialiser.

je tape; Paramètre / Confidentialité / Rétablir param. par défaut / Réinitialiser le tél

Et il me dit: Supprimer d'abord le compte Samsung

Je n'arrive pas a le supprimé !!! Pourtant c'est le bon code...

Pouvez vous m aidez ?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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