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la tablette ne s'allume plus


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Voila quelques jours que ma tablette samsung galaxy tab 2 me mets le message suivant:"le processus com.google.process.gapps s'est arrêté" j appuyais sur ok il ne se passait rien de particulier et aujourd'hui elle a planté impossible de faire quoi que ce soit, puis elle s'est éteinte et impossible de la rallumer. Est ce que quelqu'un a déjà eu ce pb ?

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