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Remettre à zéro via le recovery


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Bonjour

Voilà j'ai un collègue qui a un souci avec son Acer

Il bloque sur une page avec un tiret.

Je voulais le remettre à zéro via le recovery mais le soucis y m'a dit que c'est écrit en chinois.

Quelqu'un pourrait il me guider svp ?

Merci

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