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Telephone redemarre sans cesse.

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Bonjour à tous.

Mon telephone sony xperia Z2 ,lorsque je l'allume,il redemarre sans arret c'est tout .

Je ne sais pas quoi faire.

Je le connecte au pc ,j'essaie pc companion et update service.Les 2 logiciels ne s'installent meme pas.

Je suis sous windows 7 ,pc de bureau.

Merci infiniment pour votre aide.

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